Direct practice: domain, philosophy, and roles
Overview of the helping process
Operationalizing the cardinal social work values. Part 2. Exploring, assessing, and planning :
Building blocks of communication: conveying empathy and authenticity
Verbal following, exploring, and focusing skills
Eliminating counterproductive communication patterns and substituting positive alternatives
Assessment: exploring and understanding problems and strengths
Assessment: intrapersonal, interpersonal, and environmental factors
Assessing family functioning in diverse family and cultural contexts
Forming and assessing social work groups
Developing goals and formulating a contract. Part 3. The change-oriented phase :
Planning and implementing change-oriented strategies
Developing resources, advocacy, and organizing as intervention strategies
Enhancing family functioning and relationships
Intervening in social work groups
Additive empathy, interpretation, and confrontation
Managing barriers to change. Part 4. The termination phase :
The final phase: evaluation and termination
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