Event Planning Frequently Asked Questions

Your account status is switched to “inactive” when you have not used it or made a reservation in the past semester. Send an email to ems-help@pitt.edu asking for your account to be reactivated. You will receive an email confirmation within a few days when it has been reactivated. Please do not reapply for an account.

I am an officer in two clubs. How can I reserve space on behalf of both?

Send an email to ems-help@pitt.edu. Please include the clubs you are involved in and what positions you hold.

How many people can have EMS access for my student organization?

Two students per organization. Please let us know when officer transitioning is happening so we can make sure the appropriate students have access to reserve on behalf of the organization.

What is the difference between “reserved time” and “event time”?

Reserved time is when the room is blocked in EMS and includes time for the building staff to set up your furniture. Event time is when you have access to the room. Please include personal set up and tear down time in your “event time”.

What does a “tentative” event mean?

An event that is in tentative status is an event that is currently on hold until the event host completes any additional tasks the reservation office needs. Reasons for an event to be tentative may be, but not limited to: completing a food form, completing a contract form, providing additional details to the reservations office, or submitting a room diagram. If your event is "tentative" the room is on hold and other groups cannot book that same space and time.

Where do I submit my event contract or contract waiver for review?

The Student Organization Resource Center (SORC) on the 8th floor of the William Pitt Union can help student groups with contracting all types of services. Visit their office or the contract’s page of the SORC sub-site. Academic Departments and the Division of Student Affairs should refer to their department’s Dean for all contract inquiries.

How do I request an information table?

You can request a table on our event reservation website, EMS. Once logged in, under the Create a Reservations link you should see options for Information Tables. Contact ems-help@pitt.edu if you do not see this option.

How do I request a banner?

Banner space must be reserved in EMS for the duration of the hanging. Space can be reserved for up to 14 days. Banner hanging costs approx. $314. Banners must be provided by event sponsor with appropriate dimensions and include grommets in all four corners